Top Methods to Fix Thunderbird Hyperlinks not Working Error

Thunderbird assists users in making their email workflow smooth with its innovative features like shearing hyperlinks through email messages. However, when you click on the hyperlink and it does not open, then this becomes frustrating. It can disrupt your workflow, prevent you from accessing critical data, and leave you feeling disconnected.

There can be various reasons behind hyperlinks not working in Thunderbird. This detailed guide will walk you through the reasons and step-by-step methods to fix this issue and make your hyperlinks clickable again.

Why are Thunderbird Hyperlinks Not Working Properly?

Various reasons cause the Thunderbird hyperlinks not working issue. Some of them are:

• Corruption in Thunderbird user profile
• Corrupted Windows Registry Entries
• The default web browser is not set correctly
• Outdated Thunderbird version
• Faulty or outdated Add-ons
• Incorrect HTTP/HTTPS protocol association
• Antivirus and firewall interference
• Poorly formatted email message
• Plain text email mode is enabled
• Incorrect preference settings

Manual Methods to Fix Hyperlinks Not Working in Thunderbird Issue

Here are some manual methods listed, which you can try to fix the hyperlinks not working in Thunderbird issue. Follow the steps carefully for a 100% error-free process.

Method 1. Update Thunderbird to the Latest Version

Make sure you are using the latest version of Thunderbird. If you have an older version, then update Thunderbird to the newest version for a non-stop working experience.

Note: First, click on the three bars and see if the Update available message appears. If yes, then follow the steps below to update Thunderbird:

Step 1. Click on the Help option, then click About Thunderbird.

Step 2. Start updating your Thunderbird application with the latest version available.

Method 2. Modify Incorrect HTTP/HTTPS Preference

There might be a chance that hyperlinks not working in Thunderbird because of incorrect HTTP/HTTPS preferences. Modify the preferences with the steps mentioned below and see if the issue persists.

Step 1. Click the three bars, then click on the Settings option.

Step 2. Scroll down to the bottom and click Config Editor.

Step 3. Search network.protocol-handler.expose.http and network.protocol-handler.expose.https. Make sure the value is set as true; if it is set as false, then make it true by double-clicking on it.

Method 3. Disable Faulty or Outdated Add-ons

Sometimes, faulty, outdated, or incompatible add-ons might stop Thunderbird from opening the hyperlink. Turn off the add-ons temporarily and restart Thunderbird:

Step 1. Click on the Help option, then tap on Troubleshoot Mode.

Step 2. Click on the Restart button.

Step 3. Here, select Disable all add-ons

Step 4. Click on Help, then the Turn Troubleshoot Mode Off option.

Method 4. Verify Default Web Browser Settings

When you tap on a hyperlink to view its content, it automatically opens in the default web browser. But sometimes, due to incompatibility or corruption in the web browser, the hyperlink may fail to open correctly. You can fix this issue by resetting the default web browser settings.

Example: If you are using Google Chrome, click on the three dots located in the right corner, then go to Settings and click on the Reset and clean up option. This will clean up and reset all your Chrome settings. You can now try to open the hyperlink.

If resetting does not work for you, then make another web browser your default browser and try accessing the hyperlink there.

Example: If your default browser is Google Chrome, then you can try setting Firefox as the new default web browser to access hyperlinks without interruptions. Just open Firefox on your system and click on the three bars located in the right corner, then click on the Make Default option to set it as the primary browser.

Conclusion

Hyperlinks not working in Thunderbird is a prevalent issue that can easily be resolved with the methods covered in this article. We have verified and tested the methods from Official Mozilla community for 100% secure results. However, to protect Thunderbird data from severe risks and errors in the future, you can convert the mailbox data into a reliable format using the EmailXport MBOX Converter tool.

This MBOX Converter tool simplifies the entire process and helps users perform a 100% error-free process. Additionally, it comes with multiple formats and allows users to convert selective data in their preferred format effortlessly.